Privacy policy

This Privacy Policy describes how medusasarmour.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

 

COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device and interaction with the Site that is necessary to process your purchase. We may collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as Personal Information. See the list below for more information about what Personal Information we collect and why.

DEVICE INFORMATION

  • Personal Information collected: Personal Information collected may include your web browser version, IP address, time zone, cookie information, sites or products viewed, search terms and interaction with the Site.
  • Purpose of collection: This information is collected for the purposes of loading the Site accurately and performing analytics to optimize the Site.
  • Source of collection: Information is collected automatically when you access the Site using cookies, log files, web beacons, tags or pixels.
  • Disclosure for a business purpose: Information collected may be shared with Shopify and other vendors.

ORDER INFORMATION

  • Personal Information collected: Personal Information collected may include your name, billing address, shipping address, payment information (including credit card numbers), email address and phone number.
  • Purpose of collection: Information will be collected for the purposes of providing products or services to fulfill your contract, process payment information, arrange for shipping, provide invoices and order confirmations, communicate with you, screen orders for potential risk or fraud and provide information or advertising related to our products or services in line with the preferences you have shared with us.
  • Source of collection: All information will be collected from you.
  • Disclosure for a business purpose: Information collected will be shared with Shopify and other vendors.

CUSTOMER SUPPORT INFORMATION

  • Personal Information collected: Personal Information collected may include your name, billing address, shipping address, payment information (including credit card numbers), email address and phone number.
  • Purpose of collection: Information will be collected for the purpose of providing customer support.
  • Source of collection: All information will be collected from you.

 

MINORS

The Site is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us at the address below to request deletion.

 

SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you.

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful requests for information we receive or protect our rights.

 

BEHAVIOURAL ADVERTISING

We use your Personal Information to provide targeted advertising or marketing communications that we believe may be of interest to you.

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information at https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics at https://tools.google.com/dlpage/gaoptout. 
  • We share information about your use of the Site, your purchases and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies and other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the educational page of the Network Advertising Initiative (NAI) at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising through:

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

 

USING PERSONAL INFORMATION

We use your Personal Information to provide services to you, including offering products for sale, processing payments, shipping and fulfilling orders and keeping you up to date on new products, services and offers.

 

LAWFUL BASIS

Pursuant to the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we will process your Personal Information under the following lawful bases:

  • Your consent.
  • Performance of the contract between you and the site.
  • Compliance with our legal obligations.
  • Protection of your vital interests.
  • Performance of tasks carried out in the public interest.
  • Our legitimate interests, do not override your fundamental rights and freedoms.

 

RETENTION

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

 

AUTOMATIC DECISION-MAKING

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling) when that decision-making has a legal or otherwise significant effect on you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • A temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
  • A temporary denylist of credit cards associated with denies listed IP addresses. This denylist persists for a small number of days.

 

SELLING PERSONAL INFORMATION

Our Site sells Personal Information, as defined by the California Consumer Privacy Act (CCPA) of 2018.

[INSERT:

  • CATEGORIES OF INFORMATION SOLD;
  • INSTRUCTIONS ON HOW TO OPT-OUT OF SALE;
  • WHETHER YOUR BUSINESS SELLS INFORMATION ABOUT MINORS (UNDER 16) AND WHETHER YOU OBTAIN AFFIRMATIVE AUTHORIZATION;
  • IF YOU PROVIDE A FINANCIAL INCENTIVE TO NOT SELL INFORMATION, PROVIDE INFORMATION ABOUT WHAT THAT INCENTIVE IS.]

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, port it to a new service and ask that your Personal Information be corrected, updated or erased. If you would like to exercise these rights, please contact us through the contact information below.

 

Your Personal Information will be initially processed in Ireland and then transferred to Canada and the United States for storage and further processing. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper at https://help.shopify.com/en/manual/your-account/privacy/GDPR.


CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the Right to Know), port it to a new service and ask that your Personal Information be corrected, updated or erased. If you would like to exercise these rights, please contact us at info@medusasarmour.ca.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

 

COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising, social media and content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the Site or browse from one page to another. Cookies also provide information on how people use the website, including whether it’s their first time visiting or if they are frequent visitors.

We use the following cookies to optimize your experience on the Site and provide our services.

COOKIES NECESSARY FOR THE FUNCTIONING OF THE STORE

Name Function
_ab Used in connection with access to admin.
_secure_session_id Used in connection with navigation through a storefront.
cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account information.

 

REPORTING AND ANALYTICS 

Name Function
_tracking_consent Tracking preferences.
_landing_page Track landing pages
_orig_referrer Track landing pages
_s Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics relating to marketing & referrals.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_y Shopify analytics.
_y Shopify analytics.


The length of time that a cookie remains on your computer or mobile device depends on whether it is a session or persistent cookie. Session cookies last until you stop browsing. Persistent cookies last until they are expired or deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s Tools or Preferences menu. For more information on how to modify your browser settings or block, manage or filter cookies, you can look in your browser’s help file or at www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties, including our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the Behavioural Advertising section (above).

 

DO NOT TRACK 

Please note that, because there is no consistent industry understanding of how to respond to Do Not Track signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

 

CHANGES

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons.

 

CONTACT 

For more information about our privacy practices or if you have questions or comments, please contact us by email at info@medusasarmour.ca or by mail using the details below: 

Medusa's Armour INC., 1082 Seymour Street, Apt 206, Vancouver, BC, V6B 1X9, Canada

Last updated: 01-12-2021

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority.